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FAQ

 

How do I sign up for digital events?

Simply click here and create a free account on our website, or use your existing Harbourfront Centre log-in information, to register for the Festival. Once you’re logged in to the website, you can freely browse upcoming events, and when you see one you like, click the button called “Register for this event” to add it to your itinerary. There will be exceptions for events that do not take place on TIFA’s website, including Toronto Lit Up book launch events. In these instances, detailed instructions for registration will be provided on those event pages.

How do I view digital events?

Most digital events will take place directly on our website. After you sign up on the website and register for your event (see above), the video window on the event page will become enabled. When it’s time to watch the event, simply log in to the website and go to the event page. You can find the event page listed in your personal Itinerary page once you are logged in to the website. The event page is also listed in the What’s On calendar. You will also receive an email with the direct link to watch the event approximately 24 in advance of the event. The video will remain active for up to three days after it is released, so you can watch it on-demand at your own convenience.

Do I need to register in order to watch events?

Yes. It is necessary to sign up on the website in order to register for and watch events. Events can only be viewed once you are logged in to the website. However, you may explore TIFA’s podcasts and the Small Press Interactive Map without being logged in.

Help! I can’t access my event!

Don’t worry, here’s a checklist to help troubleshoot the problem: 1) Make sure you have signed up for a free online account on the website and that you are actively signed in. You must have an account in order to register for events, and you must be signed in to watch them. 2) Once you are signed in to your account, ensure you have clicked the “register” button on the event page. The video window will only appear once you have clicked “register”. Still need help? The support team at tickets@harbourfrontcentre.com is on standby to assist you.

My video doesn’t have any sound!

The first time you watch an event on our website it might be necessary to adjust the video settings to enable audio. To do this, hover over the video’s toolbar (lower right-hand side of the video) and click the volume setting to un-mute. Need more help? The support team at tickets@harbourfrontcentre.com is on standby to assist you.

Can I watch events from overseas?

Most likely, yes! Digital events are open to everyone around the world, however, access and optimal viewing quality may be limited in areas where internet connections are unstable.

How long will the events be available to view?

Events will go live on the website at the date and time listed in the What’s On calendar, and most can be watched for up to three days.

Are all the events live?

This year, TIFA is presenting a large programme with many different types of events, many with unique and complex production considerations, including authors from different time zones around the world. For that reason, many events will be streamed live, while others will be pre-recorded to accommodate scheduling and editing requirements.

How long are the events?

Most events will be approx. 45-60 min in length.

How can I buy the book?

The Festival’s official bookseller, the UofT Bookstore, has created an online catalogue of TIFA books that can be purchased online here. Orders of $100 or more will qualify for free shipping.

Are the events accessible for people with hearing impairments?

TIFA is committed to presenting experiences that are accessible to as many book lovers as possible. We are exploring options for delivering closed captioning for the hearing impaired for as many events as possible.

Can I ask questions during the events?

All LIVE solo interviews and double interviews will feature author Q&A opportunities. Pre-recorded events will not include Q&A segments.

How can I support TIFA if the events are free?

This year, we are offering free access to more literary experiences than ever before. In past years we earned revenue through ticket sales and are hoping you could give a donation to help us continue to offer our events for free. Any amount helps! Please donate today or support us by joining as a Friend or Patron for benefits year-round. Donations of C$20 or more, as well as Friend, Patron and Patron+ support, are eligible for Canadian tax receipts. Click here to make your donation.

When is the Festival?

The 42nd Edition of TIFA, Canada’s largest and longest-running festival of words and ideas, will take place October 21–31, 2021.

Where is the Festival held?

The 42nd Edition of TIFA will take place online, making it accessible to curious readers from all around the globe. The events and activities you’ll see will be produced and recorded from across Toronto (including Harbourfront Centre’s stages) and from other locations throughout the world.

Why is the Festival being held online this year?

TIFA adapted to a virtual festival format in 2020 to bring people together in new ways that encourage social distancing and limit the spread of COVID-19. All TIFA’s events and activities will be produced and delivered in ways that promote the health and safety of our community, and follow the advice of Toronto Public Health. We will return to in-person programming as soon as Public Health advises it is safe to do so.

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